Australian High Commission
United Kingdom
High Commission address: Australia House, Strand, London WC2B 4LA

Frequently Asked Questions

- How do I contact the UK Home Office for all information about UK visas?

- How do I contact other countries' Embassies in the UK for travel/visa information?

- Can I renew my Australian driving licence / International Driving Permit in the UK?

- Can I exchange my Australian driver's licence for a UK driver's licence?

- Am I covered by Medicare while I am in the UK?

- How can I find the customs regulations for taking the following items into Australia:

duty free, household goods, unaccompanied effects and other items 
motor vehicles
pets
food, plant and animal products

- How can I obtain a Police Clearance/Criminal History/"Certificate of Good Conduct" check?

- How can I obtain an Australia birth, death or marriage certificate?

- If I need to sit an exam in the UK  can the High Commission assist?

- What are the time differences between Australia and the UK?

- Can I get VAT refunded on goods purchased in the UK?

- How do I get a National Insurance number?

-Where can I get information on Australian taxation and Tax Packs?

- Is there a list of Australian Organisations in the UK?

- Where can I contact Lawyers with knowledge of Australian Law?

- Are Australian banks represented in the UK?

- Can I buy or read Australian newspapers in the UK?

- Where can I buy Australian products including my favourite Australian foods?

- How can I vote in Australian elections while I'm overseas.

- Can I visit the Houses of Parliament

- Can I have my mail delivered to Australia House?

- What pension arrangements are there between Australia and the UK?

- Can I contact Centrelink from the UK?

- How can I contact Australian diplomatic missions in other countries?