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Passports
INSTRUCTIONS FOR LODGING A PASSPORT APPLICATION IN THE UK
The Australian Passport Office has offices in both London and Edinburgh. Please read carefully the following information to determine if you are required to lodge an application in person or by mail.
In London you can call 020 7887 5816 between the hours of 0900-1200 Monday - Friday to make an appoitment to lodge an application. Appointments are scheduled between 0930-1530 Monday to Friday.
In Edinburgh completed applications can be lodged in person between 0900-1130 & 1200-1630 Tuesdays - Fridays. The Edinburgh Office does not operate an appointment system.
If you require notarial services as part of your application, the Notarial Office in London is open between 0930-1130 Monday to Friday.
All postal application must be sent to London, these cannot be accepted in Edinburgh.
COMPLETING APPLICATIONS ONLINE
All passport applications completed online at www.passports.gov.au must be printed by the applicant and lodged with the passport office together with relevant supporting documents, e.g. citizenship certificate, birth certifcate, fee, etc. There is currently no way of lodging an Australian passport application electronically (online).
SUPPORTING DOCUMENTS
Applicants who are providing a citizenship certificate as proof of citizenship must also provide their original foreign birth certificate, officially translated where necessary.
GUARANTOR OF APPLICANT
To help us identify the person applying for an Australian passport, a guarantor is required to complete Section 12 of the application form, endorse the back of one photograph in English by writing "This is a true photograph of (applicant's full name)" and sign in black ink. Further information is available here.
INCOMPLETE OR INCORRECT APPLICATIONS
If your application is lodged by mail and is incomplete or incorrect (e.g. unacceptable photographs), we will return the application form and supporting documents to you by special delivery for which a charge of £5.00 will be made. If you lodge your application in person and it’s incomplete or incorrect, the application will be handed back to you and you will be required to make another appointment to re-lodge the application.
VISAS FOR OTHER COUNTRIES
If you are replacing an Australian passport please note that your previous passport will be cancelled and returned to you. You should check the status of any visas in your cancelled passport with the authority which issued them, i.e. the relevant embassy or the Home Office for UK visas as we cannot transfer visas into new passports.
Opening times and addresses for the London and Edinburgh passport offices
Are you reporting a Lost/Stolen Passport?
Frequently Asked Questions
Name Changes
Other Supporting Forms
Current Passport Fees, Processing times and Priority service
Payment Authorisation slip PDF or Word Doc.
TABLE OF APPLICATION TYPES
TYPE OF APPLICATION |
METHOD OF LODGEMENT |
APPLICATION FORM REQUIRED |
Child's passport |
Must be lodged in person One parent or person with parental responsibility for the child must lodge in person. The child is not required to attend the interview. |
|
First adult passport |
Must be lodged in person |
|
Adult renewal |
Lodge by mail if: |
|
Replacement of passport that expired more than 2 years ago |
Must be lodged in person |
|
Replacement of lost, stolen or seriously damaged passport |
Must be lodged in person |
|
Replacement of emergency passport or other limited validity document |
Must be lodged in person |
|
First passport since resuming AUSTRALIAN citizenship |
Must be lodged in person |
|
Name Changes |
Must be lodged in person |
PASSPORTS LODGED WITH THE U.K. BORDER AGENCY
We are unable to contact the U.K. Border Agency on your behalf in order to expedite the return of your Australian passport. You will need to liaise directly with that agency concerning the return of your passport as we are unable to issue a further travel document to you.
If you book travel outside the United Kingdom for business or personal travel whilst your passport is with the UK Border Agency, you should be aware that there is no facility for you to be issued with another Australian passport or travel document.
If you need to travel urgently and you require the return of your passport, you will have to liaise directly with the UK Border Agency. Please be aware that your passport may not be released to you unless you provide written advice confirming that you wish to withdraw your visa application and you may also forfeit the application fee. You are advised to discuss these issues with the UK Border Agency.