Delivery of Passports

Following complaints about the UK postal service and given the close connection between passport fraud and border and national security issues, tighter controls have been introduced for delivery of Australian passports within the UK.

Both your new and your old passports will be returned to you separately by special delivery at an additional cost of £10.00 in total. If your application is incomplete or incorrect, we will return the application form and supporting passport/documents to you by special delivery for which a charge of £5.00 will be made. **

** these fees are non-refundable

We do not offer a collection service.

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