Australian High Commission
United Kingdom
High Commission address: Australia House, Strand, London WC2B 4LA

Visa evidencing

This information is intended for clients in the following circumstances:

• You need to obtain your first-time visa label following visa grant at another office.

• You hold a valid visa but have obtained a new passport.

• You have lost a passport containing a valid label visa.



Mail Service

Send your passport by secure mail (Special Delivery silver pouch recommended for clients in the UK) to:

Visa Evidencing Unit
Migration Branch
Australian High Commission
Strand London WC2B 4LA


Before You Send in Your Passport

• There must be at least 2 unused pages or we have nowhere to place a label

• Provide a covering letter explaining what you are requesting and give some brief details if your passport has been lost or stolen.

• Include viable contact details in case we need to contact you i.e. phone/email.

• Enclose a copy of your visa grant letter (where this is a first-time visa label).

• Clients in the UK should include a PRE-PAID self-addressed Special Delivery silver pouch for the return of your documents. You should keep a record of the return registration number for tracking purposes. This office will make separate arrangements for the return of documents to clients in of Ireland, however such clients should enclose a self addressed envelope to ensure their passports are returned to the correct address.

 How long will it take to evidence a visa Granted by an Office in Australia

Clients in the UK observing the steps outlined above including the use of Special Delivery both for despatch and receipt of documents, can expect a turnaround of around 3 working days. In a very small percentage of cases there is may be technical reason or data mismatch preventing an immediate response and we may have to contact the onshore office to clarify.

Clients in Ireland can expect a longer turnaround because of additional postage time.

Change of passport but valid visa in old passport

If your obtain a new passport and you have a valid visa label in your old passport you may travel to Australia with both new and your expired passport. You simply need to present your old and new passport for boarding and entry clearance.

If you have married since you last obtained your valid visa label and your new passport is in your married name, you must also provide evidence of the basis for the name change. In this example, you will need to present your old passport, your new passport and your marriage certificate. After your arrival in Australia you may approach your local immigration office to have the visa transferred into your new passport.